Privacy Policy

Our commitment

BySomar, operated by Rolland Hairtrends NC, develops business software for customer communication and relationship management. We process information only to provide, secure, support, and improve our services.

Information we process

Depending on the services a business enables, information may include account details, customer contact records, consent status, conversation metadata and content, product information, and order records.

How information is used

We use information to operate requested features, authenticate users, protect accounts, troubleshoot services, comply with law, and prevent misuse. We do not sell personal information.

Service providers

We may use carefully selected infrastructure and communications providers, including Meta services when a business chooses WhatsApp integration. Their processing is governed by their terms and privacy policies.

Retention and security

We retain information only as long as needed for the service, legal obligations, and legitimate security needs. We apply access controls, encryption where appropriate, and operational safeguards designed to protect information.

Your choices

Business customers may request access, correction, export, or deletion of eligible information. Individuals should first contact the business with which they communicated; that business controls its customer records.

Contact

Privacy requests may be submitted through the verified Rolland Hairtrends NC business contact channels while the BySomar domain support address is being established.